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Contact Us

 

Ordering over the phone is easy and convenient.

Call toll-free to 1-800-447-2450 and our knowledgeable service staff will help complete your order.

Order Service Hours (Eastern Standard Time) subject to change:

Monday - Friday: 7:00 AM - 10:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 7:00 PM

 

Do you have questions about your order?

Our Customer Service department is available to give you answers through several methods:

Email: custserv@ihsmall.com

For all email correspondence, please include your name, complete billing address and telephone number.

Phone: 1-800-300-4787 (toll-free)

Customer Service Hours:

Monday - Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: CLOSED

 

Have you encountered any problems with the Web site?

Your feedback is very important to us. For any technical information or issues regarding the site:

Email: webmaster@ihsmall.com

Phone: 1-800-300-4787 (toll-free)

Customer Service Hours:
Monday - Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday - Sunday: CLOSED

Corporate Offices:

7800 Whipple Ave. NW
Canton, OH 44767-0001<
Phone:330-494-5504
Fax: 330-497-6802