Contact Us

Ordering over the phone is easy and convenient.

Call toll-free to 1-800-447-2450 and our knowledgeable service staff will help complete your order.

Order Service Hours (Eastern Standard Time):
Sunday: 7:00 AM - 11:00 PM
Monday-Friday: 12:00 AM - 3:00 AM and 6:00 AM - 12:00 AM
Saturday: 7:00 AM - 12:00 AM

Do you have questions about your order?

Our Customer Service department is available to give you answers through several methods:

Email: custserv@ihsmall.com

For all e-mail correspondence, please include your name, complete billing address and telephone number.

Phone: 1-800-300-4787 (toll-free)

Customer Service Hours:
Sunday: CLOSED
Monday-Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 6:00 PM

Have you encountered any problems with the Web site?

Your feedback is very important to us. For any technical information or issues regarding the site:

Email: webmaster@ihsmall.com

Phone: 1-800-300-4787 (toll-free)

Customer Service Hours:
Sunday: CLOSED
Monday-Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 6:00 PM

Corporate Offices:
7800 Whipple Ave. NW
Canton, OH 44767-0001

Phone: 330-494-5504
Fax: 330-497-6802