Shipping & Handling- FREE SHIPPING & HANDLING ON ALL ORDERS OVER $30.00!
Standard Delivery
In-stock items normally leave our warehouse within 48 hours.

Free Personalization
Check item description and photo for details. If an item has personalization, you will be asked to enter the text to be personalized during the checkout process. Any personalized item can also be ordered without personalization.

For Overnight Delivery* please call 1-800-IHS-2450. We do not offer Overnight Delivery on internet orders. Phone orders placed by 2PM EST, Monday through Friday will be delivered the next business day.
Overnight delivery service for phone orders is $19 in addition to our standard delivery charge.
*Excludes personalized, oversized, altered, or out-of-stock items.

Returns
IHSMall guarantees complete satisfaction on all products. If you are not satisfied, you can promptly return the merchandise and get an exchange or a full refund. For returns follow the instructions on you packing slip or mail the item(s) being returned to: IHS Returns Dept., 7800 Whipple Ave N.W., North Canton, Ohio 44720.

Ordering over the phone is easy and convenient.

Call toll-free to 1-800-IHS-2450 and our knowledgeable service staff will help complete your order.

Order Service Hours (Eastern Standard Time):
Sunday: 7:00 AM - 11:00 PM
Monday-Friday: 12:00 AM - 3:00 AM and 6:00 AM - 12:00 AM
Saturday: 7:00 AM - 12:00 AM

Please have completed order form and credit card ready.

Do you have questions about your order?

Our Customer Service department is available to give you answers through several methods:

Email: custserv@ihsmall.com

For all e-mail correspondence, please include your name, complete billing address and telephone number.

Phone: 1-800-300-4787 (toll free)

Customer Service Hours:
Sunday: CLOSED
Monday-Friday: 8:00 AM - 12:00 AM
Saturday: 8:00 AM - 6:00 PM