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At IHSMall we are committed to safeguarding all consumer information.
Because your privacy is important to us, we have developed this
Privacy Policy to share with you how we protect the information
that we collect from consumers. We invite you to continue reading
to learn more about our information use practices and to learn how
you can limit information about you that we may share with our affiliated
companies and divisions and with unaffiliated third parties. If
after you finish reading our Privacy Policy you wish to limit information
about you that we may share with other members of the IHSMall family
of companies or unaffiliated third parties, you will not learn about
all of the opportunities that may be available to you.
IHSMALL'S PRIVACY POLICY APPLIES TO YOU
The information in this Privacy Policy applies to individual customers
that purchase our products and/or services, consumers that enter
sweepstakes offerings and people from whom we obtain personally
identifiable information when they initiate contact with us.
WHY WE GATHER INFORMATION
We gather information about consumers so that we are able to provide
you with affordable, quality products and/or services. This information
also helps us to be better able to provide attentive customer service.
SHARING INFORMATION WITH AFFILIATED AND UNAFFILIATED COMPANIES
From time to time we may share select consumer information with
affiliated companies and divisions and with unaffiliated third parties
whose products or services we think you may enjoy. If you do not
want us to share your name and postal address, e-mail address or
telephone number with either affiliated companies or divisions or
unaffiliated third parties, please read the "How To Limit The
Sharing Of Your Information" section below.
FOR OUR INTERNET CUSTOMERS
We collect the domain name and e-mail address of visitors to our
web pages, when possible, the e-mail address of those who communicate
with us via e-mail, aggregate information on what web pages consumers
visit and information volunteered by visitors such as survey information
and/or web site registrations. We use this information to improve
the content of our web pages, to customize the content and/or layout
of our pages for individual visitors, to notify consumers about
updates to our web pages, to contact consumers for marketing purposes
and to share the same information with unaffiliated third parties
so that they may provide future offers for interesting products
and services for you.
We always use encryption technology that is standard in the industry
when receiving and transferring consumer information exchanged with
our sites.
HOW TO LIMIT THE SHARING OF YOUR INFORMATION
If you do not want to receive periodic mailings, e-mails and/or
telephone calls from either IHSMall and its affiliated
companies and divisions OR unaffiliated third parties, please let
us know whether you are declining to accept just opportunities from
unaffiliated third parties or from IHSMall and
its affiliated companies and divisions as well. If you are not specific,
we will conclude that you are only requesting that your information
not be shared with unaffiliated third parties and we will continue
to provide you with information about the affordable, quality products
and services offered by IHSMall and its affiliated
companies and divisions. You can notify us by writing or e-mail
us directly using the "Contact Us" information below.
CONTACT US:
Corporate Offices:
IHSMall
7800 Whipple Ave. NW
Canton, OH 44767-0001
Phone: 330-494-5504
Fax: 330-497-6802
Our Customer Service department is available to give you answers through several methods:
Email: custserv@ihsmall.com
Phone: 1-800-568-4629 (toll free)
Customer Service Hours:
Sunday: CLOSED
Monday-Friday: 8:00 AM - 12:00 AM
Saturday: 8:00 AM - 6:00 PM
SECURE TRANSACTION POLICY
CREDIT CARD SAFETY GUARANTEE
You never have to worry about credit-card safety when you are shopping
at our site. We guarantee that each purchase is protected by our
secured server. If fraudulent charges ever occur, rest assured you
will not have to pay for them.
We have employed the latest technology to keep your personal information
safe. All your information is kept encrypted using a secure server
for maximum security. Your credit card and personal information
about your order remains unreadable as it travels through our system.
And to add even more safety, once we receive your credit card information,
it is stored in an area that is not accessible from the Internet.
If You'd Rather Order by Phone...
We accept orders via phone during specified hours. Simply choose
the items you want, then call 1-800-IHS-2450 during the following
hours: Monday through Friday 6:00 AM to 3:00 AM, Saturday 7:00 AM to 12:00 AM, and Sunday 7:00 AM to 11:00 PM (EST). Please have
a copy of your email/and or shopping cart page handy! You will need
to provide information from your email/and or shopping cart page
in order to complete your purchase.
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