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IHSMall is a division of Suarez Corporation Industries (SCI), an
Ohio based direct marketing company.
Customers
Complete customer satisfaction is our number one priority. Therefore,
if you are not totally satisfied, your purchase price will be refunded.
No questions asked. We also offer a one year limited warranty for
any defects in workmanship.
Quality
The greatest testament to our product and service quality is our
unconditional money- back guarantee. We can offer this guarantee
because every product we offer must pass our rigorous performance
standards. It is that simple. Our customers are confident that they
will receive a quality product each and every time they order. It
is this customer confidence which has enabled us to grow.
Price and Service
Competitive prices and unparalleled service are hallmarks of IHSMall
and our parent company, SCI. We continually strive to provide error-free
friendly service, fast order processing and prompt attention to
customer concerns. We pride ourselves on the fact that we try to
always surpass our competition's service level and quality.
Integrity
IHSMall and SCI believe that success in the consumer arena
is based upon developing a relationship with customers. Certainly,
the key to building and maintaining customer relationships is trust
earned by demonstrating the highest level of integrity. Integrity
is the very core of our business ethics.
Contact Us
Corporate Offices:
IHSMall
7800 Whipple Ave. NW
Canton, OH 44767-0001
Phone: 330-494-5504
Fax: 330-497-6802
Our Customer Service department is available to give you answers through several methods:
Email: custserv@ihsmall.com
Phone: 1-800-568-4629 (toll free)
Customer Service Hours:
Sunday: CLOSED
Monday-Friday: 8:00 AM - 12:00 AM
Saturday: 8:00 AM - 6:00 PM
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